Over the course of time we have built up good relationships with suppliers. However, even though these good relationships exist, one cannot be complacent and it cannot be assumed that all work carried out on your behalf will be to our and/or your satisfaction.
We constantly monitor the performance of all suppliers to ensure that they carry out their services in a timely, efficient and cost effective manner. We treat your money as our own, we know that we would not like to pay for a poor service or performance, why should we treat your money any different?
Our regular inspections will ensure that we are monitoring all suppliers. However, you can be of assistance to us and report any matters that you consider may be of relevance to ensure that the service being provided to you meets your requirements and expectations.
When major works are required, we will meet potential suppliers on site. We will go through with them exactly what work is required. Before any major works are undertaken (unless they are an emergency) we will give as much notice as possible to all lessees. The successful supplier will then be monitored on their performance throughout the period that the works are undertaken.